Privacy Policy

Our Promise

pictureline.com does not send spam. Email is only sent out to members who have opted in on our website or in our retail store. We do not purchase or sell email lists of any kind.

pictureline.com will send out a confirmation email that contains a confirmation link when you subscribe to the newsletter.

Each email that is sent from pictureline.com will include—at or near the bottom—a link to unsubscribe from our mailing list. After entering your email address, your name and all information will be completely deleted from our database, and you will not receive ongoing communications from pictureline.com. If, however, you wish to resubscribe at any future date, you most definitely can!

What To Expect From Our Emails

pictureline.com sends out a monthly newsletter which will only be distributed to you under the following conditions:

• You request to be added to the pictureline mailing list
• You sign up for a product update list
• You add your name manually in our retail store with a pictureline sales associate
• You request tickets to a pictureline sponsored event

The monthly newsletter will contain news on new products, products updates, price changes at pictureline, and general information relating to traditional photography, digital photography, and motion picture photography.

When you place an order on pictureline.com, you will receive a confirmation of your order, confirmation of when your order ships, or emails related to any issues with your order (such as product being out of stock, etc).

pictureline does not allow access to credit card information online, but you may access / change / edit your address and contact information by going to the account login.

We hope that you enjoy our newsletter and our website! We're so glad you're here.

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (NOT including your name, address, email address, or telephone number) about your visits to this and other websites to provide advertisements about goods and services of interest to you. To learn more about this “behavioral advertising” practice or to opt-out of this use of your anonymous information, you can visitwww.networkadvertising.org.

Cookies

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may set and use cookies to identify which pages are being used. This helps us analyze data about our web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Errors

Sometimes we have typos on our website and newsletter, we are not held liable for any spelling or pricing errors on our newsletters or website.

We reserve the right to cancel orders after they have been placed if a pricing error is discovered.

*pictureline.com reserves the right to change the website and this policy at any time.

Instagram Policy

We collect photos that are tagged with #pictureline and use them in a live photo feed on our website. We also may share these photos on our Instagram feed, our contest pages, and the bottom of our Newsletters. By #pictureline you give us permission to use the photos on our website and in any social media platform owned by Pictureline. We will not use the images for advertisement purposes.

Mobile Terms of Service

Last updated: Aug. 7, 2024
The Pictureline mobile message service (the "Service") is operated by Pictureline (“Pictureline”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Pictureline’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Pictureline through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Pictureline. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18334329223 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Pictureline mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18334329223 or email webteam@pictureline.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy.